Drivers and barriers for mediated meetings

Under what circumstances do organizations use videoconferencing and other forms of mediated meetings? And why don’t they use it on a much bigger scale? The project explores the drivers and barriers for mediated meetings in business settings.

Project title

Drivers and barriers for mediated meetings (2010-2012)

Project description

This project departs from CESC’s earlier research on how mediated meetings can reduce travel, and thereby carbon emissions. It has been shown that the implementation and the use of mediated meetings (using audio, video and computer-networking technology) do not only depend on the individual’s actions in situ but also reflect values, conventions, structures, norms, rules and routines of the organization and society. Therefore, it becomes important to consider the processes that constitute and establish the use and vice versa.

One way to extend our understanding of the use of mediated meetings and our research agenda within CESC, is to pay attention to what goes on beyond the immediate use of technology itself, i.e. turn towards the structures and conventions that constitute technology use and vice versa in order to analyze the activities within which the use is embedded and through which it becomes meaningful. This is the analysis we would like to put forward in this project.

The project specifically explores drivers and barriers for business meetings at a distance. Institutional theory is applied to address and analyze cases from following perspectives: organization (organization and/or how e.g. work is organized), decision making and norms within the organization. We will also pay attention to the role of technology (e.g. what are the technological needs or why a certain technology is introduced).

Project leaders

Minna Räsänen

Partners

Bonnier/Sydsvenskan, Ericsson, TeliaSonera, Stampen/Göteborgsposten, SVT, Tidningsutgivarna

Contact

Minna Räsänen (mira@csc.kth.se)

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Belongs to: Centre for Sustainable Communications
Last changed: Jul 18, 2013